Shipping & Delivery
Please kindly note that the Shipping & Delivery Declaration is for reference, the actual shipping cost and delivery time will be will be calculated based on the real circumstance. Specific shipping time will be calculated by using business days, the delays maybe caused by force majeure, natural disasters, inclement weather, public holidays, and factors out of our control. Please kindly note the estimated shipping time is only for general situation and does not apply to the certain remote areas.
In the contiguous United States, all orders ship for free. Rates to non-contiguous US and rates to Canada are based on weight. Also, Canadian orders take longer to receive because of Customs inspections at the border.
From Monday through Friday, we ship from our warehouse in Moronvia, CA.
- Orders placed before 4:00PM Pacific Standard Time usually ship out the same day.
- Any order placed after 4:00PM Pacific Standard Time will ship the next day.
- Orders placed Friday after 4:00PM Pacific Standard Time will ship the following Monday.
- Expect three to five working days for arrival on the East Coast
- Expect 1-3 working days on the West Coast
- We upload our orders every few hours during the day into our internal processing system. An order number will be sent in one email and another email will follow with a tracking number a few hours after the item leaves our facility.
- Emails with tracking information are sent Monday through Friday night from our internal system.
- Shipping times are calculated from the time your package leaves our warehouse. Shipping times are estimated and cannot be guaranteed.
- Shipping costs are not refundable.
U.S. Non-contiguous Orders
Welcome to deal with your order when you are out of the free shipping area. Orders shipping to non-contiguous United States territories will be shipped via the Postal Service. It includes the region of Alaska, American Samoa, APO, Federated States of Micronesia, FPO, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, United States Virgin Islands.
Orders for Canadian
We are happy to supply the shipping service for Canadian if there are any orders going to Canada, it will be examined at customs and is subject to certain regulations from them. This may cause the your order to take over 5 days to arrive. Once your order ships, we'll give you a shipping confirmation email with corresponding tracking information. Most of the order shipping to Canada will arrive at their destination within 8 business days. Usually, the lighter orders will take 5-6 days, while heavier orders take a little bit more time.